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Telecommunications
Unified Ip Solutions
Facilitate your staff and improve the quality of your communication with your customers
Choosing the most appropriate phone center can be a core issue for a company as it can improve the external and internal communication, reduce the workload of its employees and help expand the business commercially.
Sequence has a wide range of telephone systems for your business. If you wish to facilitate your staff and improve the quality of your communication with your customers, then we are the most qualified to suggest and implement the best solution for your company needs.
Design
Implementation
Certification
Support
Ip Pbx Software
Sequence Quattro is a Complete Communication Suite
Sequence aiming to fulfill its commitment to providing high quality services and products has created the telecommunications platform Quattro, a software based on the long-lasting experience of the company in the industry. Quattro possess all the sophisticated services of a genuine IP Telephone system combined with a mighty CTI.
PBX
Quattro is installed in a server and supports ip phone environments but also traditional TDM wherever that is necessary. It uses Voip Getaways in order to connect with providers.
IVR Server
Quattro offers a flexible and efficient IVR which can interact through odbc with whichever base.
Conference Server
It offers the possibility for a multilateral conference. It can be incorporated into the same server or it can be downloaded according to your current needs.
Unified Communication Server
- Voice mail
- Voice mail to email
- Video ready
- Desktop integration
- Instant Messaging
- Conctacts
Fax Server
It is an incorporated Voip desktop faxing experience. Every user is now capable of obtaining its personal fax.
Call Recording Server
Complete recording of all PRI, BRI, FXS, FXO and Voip channels.
Reporting
Flexible and detailed Web Reporting and Crystal Reporting.
Payments
Agent Payment Software (Quattro Contact Center Edition)
Quattro
now available in Three Different Editions to fit your needs
Quattro Corporate Edition
Quattro Contact Center Edition
Quattro Provider Edition
Telecommunication
Services & Products
Ivr Appliances
IVR is a technology that automates the interactions with telephone calls.
With IVR, we use the pre-recorded phone messages in order to present all necessary information and available choices to the callers. The modern IVR solutions are also capable of collecting phone answers via a system of voice recognition that can be even used for Campaigns.
By using IVR solutions in your company, you can maximize the productivity of your personnel and even enhance customer satisfaction by providing the requested information in a simple and timely manner.
Finally, IVR technology can be really valuable regarding the increase of the profit of your investment in ads, by isolating the advertising campaigns that were profitable from the ones that did not bring the required results.
Sequence has accumulated all its expertise in creating the software Concept IVR.
The purpose of the application is to be integrated into your already existing telephone system by adding high quality prerendering services.
It is available in 3 Server Appliances.
Unified Messaging Appliances
Our Concept Unified Messaging platform is another specialized solution for companies that possess telecommunication
equipment but do not possess voice message services.
The software is designed to capture the reception of all necessary information and messages and it is available in Server Appliances.
With no intention whatsoever of diminishing your equipment, we enable value added services such as:
Voice mail
Web viewing
Pager/Notifier
Voice mail to e-mail
Unlimited Voice Mail Accounts
Sip Proxy Appliances
By seeking solutions to protect your investments and to upgrade your telecommunications equipment, we can present to you
one more Concept software that transforms every TDM telephone system to an Ιp service node.
The Concept Sip Proxy software that accompanies our solution, is compatible with all known voip manufactures such as Polycom, Snom, Grandstream, Cisco and Aastra.
Video Conference
Accelerate decision making process and transform the quality of your business.
The convergence and integration of all network resources at all levels is a fact. We know in depth how important is a quality interconnection and the exchange of data at all levels.
With Video Conference, we are able to transform your company into a node where all valuable information is safely transported immediately and economically.
Desktop Video Conferencing
PC Video Conferencing
HD Video Conferencing
HD Video Conferencing
Telecommunication Services
Design Services
Advanced integrated network survey and design for Voice, Data and Video applications. Certified engineers, in accordance with international services,
are in charge of the design.
Studio Professionals
All the recordings of the introductory messages are realized by known professionals of the industry and in specially designed areas.
